topic Re: Can't Find Where to Add Local Files? in Your Library

Can't Find Where to Add Local Files?

LisaCH324 — Tue, 28 Apr 2020 18:28:45 GMT

Plan

Premium Family

Country

U.S.

Device

Dell Laptop

Operating System

Windows 10

My Question or Issue

I can't find where to add Local Files??? There is no "Settings" Page like the article says to go to? April 28, 2020 - Please someone tell me how to add local files on the Desktop App.

Re: Can't Find Where to Add Local Files?

OneByBoo — Wed, 29 Apr 2020 22:29:22 GMT

Hi there @LisaCH324,

thanks for reaching out to the community !

Can you please add a screenshot of what you see under your settings page ?

Thanks for your cooperation 🙂

Re: Can't Find Where to Add Local Files?

LisaCH324 — Wed, 29 Apr 2020 22:31:26 GMT

That's the thing, I can't even FIND the settings page!

Re: Can't Find Where to Add Local Files?

OneByBoo — Wed, 29 Apr 2020 22:34:45 GMT

Hi @LisaCH324,

thanks for your quick response !

If you using your desktop app, you should see the following :

If you're unable to view the same window, please restart the app, log out and back in to see if it changes anything.

Keep me posted 🙂

Re: Can't Find Where to Add Local Files?

LisaCH324 — Wed, 29 Apr 2020 23:02:40 GMT

I see, that does not show up for me. Even after logging out and back in, all that shows up is Account, Profile, and Log Out 😕

Re: Can't Find Where to Add Local Files?

OneByBoo — Wed, 29 Apr 2020 23:04:06 GMT

Hi @LisaCH324,

Please share a screenshot of the same "Home Page" i added so i can take a closer look.

Thanks for your cooperation 🙂

Re: Can't Find Where to Add Local Files?

LisaCH324 — Wed, 29 Apr 2020 23:06:49 GMT

Here you go!