topic Re: Offline playlists not loading with bad connection in Your Library

Offline playlists not loading with bad connection

2q5a8-oyl_c8t — Sun, 10 Mar 2024 11:37:09 GMT

Very frustrating that, if I have a bad internet connection, my playlists (and sometimes the titles) wont load, even though they're downloaded onto my phone. It seems the app is waiting on the internet connection to connect to the playlist. But if I turn my phone on airplane mode it connects instantly, as it isn't waiting on a connection being made.

Re: Offline playlists not loading with bad connection

Joan — Sun, 10 Mar 2024 14:27:22 GMT

Hi @2q5a8-oyl_c8t,

Thanks for reaching out. We've moved your post here where it better fits.

Could you please provide us the following:

Is this on all devices or only on specific one(s)?
When did this start happening?
Is this with all playlists?
Try performing a clean reinstall if you haven't already.

Let us know how it goes.