topic Hidden songs in Your Library

Hidden songs

Inyasha — Tue, 19 Mar 2024 22:26:24 GMT

Plan

Family Premium

Country

South Africa

Device

Samsung A53s

Operating System

Android 14, One UI 6

My Question or Issue

My hidden songs still play on playlist and in albums. I've tried to restart my phone as well as uninstalling and reinstalling the app twice and it didn't work now I'm stumped.

Re: Hidden songs

Joan — Thu, 21 Mar 2024 10:57:00 GMT

Hi there @Inyasha,

Thanks for reaching out. Could you please provide us the following:

Is this on all devices or only on the aforementioned Samsung phone? If you haven't tested on other devices, please do so.
When did this start happening? Did this coincide with an update to the device OS or the app?
Does this affect all hidden content? Does it happen on all playlists/albums?
A video of the behaviour. If the files are too large to attach here in the Community, you can send them to us via Google Drive or as unlisted YouTube videos.

With this information, we’d be happy to investigate.

Keep us posted.