topic Re: Can't add songs to playlist in Your Library

Can't add songs to playlist

94håkon — Tue, 16 Apr 2024 08:10:53 GMT

Can't add songs to "liked songs" by clicking the plus sign, or add songs to a playlist. The only option is to drag and drop on computer. The same issue occurs on my phone.

Re: Can't add songs to playlist

MihailY — Wed, 17 Apr 2024 08:20:11 GMT

Hey @94håkon,

Thanks for reaching out.

What happens when you try to click the plus sign? Are you getting any error messages? Is it only particular songs or all? If possible, send over a short video or a few screenshots of how things look on your end.

If the issue persists on two different platforms, it would also be helpful if you can test if the same happens with a different account (of a friend or a family member).

Keep us posted.

Re: Can't add songs to playlist

94håkon — Thu, 18 Apr 2024 12:03:34 GMT

Hi MihailY,
Thank you for taking your time to answer.

The issue has occured on my phone, and two seperate computers.

When I click on the plus sign, it states that the song is "Added to Liked Songs". When I access the "Liked songs"-playlist, the song is not there. The same happens when I try to remove a song from the "Liked Songs playlist": Nothing happens, even if I receive a message stating: "Removed from Liked Songs".

This is not limited to certain songs, but all types of songs. Tried multiple so far.

The only thing that works is to drag and drop on the computer. Only works for adding songs. Removing them is still not possible.

EDIT: As I wrote this, I tried uninstalling the app on my computer, and it seems like it worked. My phone is working as normal as well. Will have to check the last computer later today to see if the problem is completely gone.

The issue has been present for 3-4 days. Will send a message here later if it occurs again.

Re: Can't add songs to playlist

94håkon — Thu, 25 Apr 2024 09:41:50 GMT

It works on all units now. Not sure what the reason was, but seems like it's fixed.