topic Problem on start a music in Your Library https://community.spotify.com/t5/Your-Library/Problem-on-start-a-music/m-p/4843522#M484 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>Brazil</P><P><STRONG>Device</STRONG></P><P>Xiaomi Mi 8 Lite</P><P><STRONG>Operating System</STRONG></P><P>Windows 10</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>Sometimes when I start a music It takes like 5 seconds and another music play instead. And the song is always (Do it again - Remastered - The Beach Boys) that I never listened before.</P><P>When it happens I have to close the app and open again.</P> Thu, 17 Oct 2019 19:42:10 GMT ChristopherRL 2019-10-17T19:42:10Z Problem on start a music https://community.spotify.com/t5/Your-Library/Problem-on-start-a-music/m-p/4843522#M484 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>Brazil</P><P><STRONG>Device</STRONG></P><P>Xiaomi Mi 8 Lite</P><P><STRONG>Operating System</STRONG></P><P>Windows 10</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>Sometimes when I start a music It takes like 5 seconds and another music play instead. And the song is always (Do it again - Remastered - The Beach Boys) that I never listened before.</P><P>When it happens I have to close the app and open again.</P> Thu, 17 Oct 2019 19:42:10 GMT https://community.spotify.com/t5/Your-Library/Problem-on-start-a-music/m-p/4843522#M484 ChristopherRL 2019-10-17T19:42:10Z Re: Problem on start a music https://community.spotify.com/t5/Your-Library/Problem-on-start-a-music/m-p/4843810#M494 <P>Hi there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/3363738">@ChristopherRL</a>,</P><P>thanks for posting !</P><P>&nbsp;</P><P>Please follow these steps :</P><P>- Make sure your system is updated</P><P>- Make sure your audio drivers are updated</P><P>- Perform a clean reinstall of the app</P><P>&nbsp;</P><P>I'd also suggest checking out <A href="https://support.spotify.com/article/someone-has-gained-access-to-my-account/" target="_self">this</A> help page for further actions.</P><P>Let me know how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 18 Oct 2019 10:55:20 GMT https://community.spotify.com/t5/Your-Library/Problem-on-start-a-music/m-p/4843810#M494 OneByBoo 2019-10-18T10:55:20Z