One certain playlist will not load

lexi-imel — Wed, 20 May 2020 21:52:09 GMT

Plan

Free

Country

Device

Chromebook

Operating System

Chrome OS

My Question or Issue

I am using Spotify web-player and I have one certain playlist in my library that I have created that isn't loading. The playlist has over 80 songs on it and I use it a lot. All other songs and playlists are loading in just fine. But this one certain playlist shows an error message of,

"Something went wrong" and it tells me to reload the page. But no matter how many times I do, it won't load. I've also tried logging out and back in.

It just randomly did this one day and hasn't gone away for over a week.

Re: One certain playlist will not load

SoundShots — Thu, 21 May 2020 08:20:15 GMT

Hi lexi-mel!

Thanks for posting in the Spotify Community!

Try the following solutions and see if any of them works:

- Enable the private session mode for about 5-10 minutes and then disable it;
- Play the playlist you mentioned from another device and look if on the Spotify web-player you can see it;
- Give another try logging out and logging back in;
- Clear the browser cache using Settings > Advanced > Select > Cookies and other site data, cached images and files.

Let me know if any of these works.

Hope this helps.
Cheers!

topic Re: One certain playlist will not load in Your Library

One certain playlist will not load

Re: One certain playlist will not load