topic Re: Playlist disappeared in Your Library

Playlist disappeared

algraya — Sat, 10 Aug 2024 19:12:45 GMT

Premium

Country

United States, but in Germany when the issue occurred

Device

iPhone 12

Operating System

iOS 17.5.

My Question or Issue

Created a playlist around a week ago, but the playlist seems to have spontaneously disappeared. I’ve checked my library multiple times and have not been able to find it, and even checked if it may have been deleted, but neither yielded results. The playlist seems to have self destructed, and I’m wondering how I might be able to get it back. It only had about four songs in it, but I don’t remember what those four songs are at all. Has this occurred for anyone else, and if so, what did you do to solve it?

Re: Playlist disappeared

Amay — Sun, 11 Aug 2024 08:14:54 GMT

Hey @algraya, thanks for asking in the Community!

You can check the recover playlist section here and see if the playlist is there.

Could you confirm if the playlist is visible on any other platform? You can check on the Spotify desktop app, web player, or mobile app.

Let me know how it goes.

Re: Playlist disappeared

algraya — Sun, 11 Aug 2024 19:58:00 GMT

As stated, I checked in the recover playlists function to see if it had been deleted, but it had not. When I checked my library on desktop, it showed the error for being unable to find a playlist, which is at least a bit better than where it just shows me absolutely nothing on mobile.

Re: Playlist disappeared

Amay — Thu, 15 Aug 2024 07:23:41 GMT

Thanks for the reply @algraya.

In that case, I would recommend you to get in touch with the Spotify chat support here. Let them know about your issue, and they might be able to restore or check the playlist issue for you.

Let me know if you need help with anything else. 🙂🎵