Discover weekly empty

Felinx — Mon, 26 Aug 2024 13:49:46 GMT

Plan

Free

Country

France

Device

Google Pixel 6A

Operating System

Windows 11

My Question or Issue

Since 1 month or so, my Discover Weekly playlist has been empty and "not available" when I click on the playlist. It shows nothing when I use the app on my computer but on the smartphone it displays "not available". Ive tried the solutions brought by devs like logging back twice but it doesnt do anything. Any thoughts?

Re: Discover weekly empty

AlejaR — Wed, 28 Aug 2024 15:13:14 GMT

Hey there @Felinx,

Thanks for posting in the Community and welcome.

In this case, we'd recommend you perform a clean reinstall of the Spotify app on your device. By doing that the app can be up-to-date and you can make sure the stored cache is not leading to this inconvenience. You can see the steps for a clean reinstall here.

If the above doesn't do the trick, we'd like to gather some additional info. Please send us:

The exact Spotify version you’re running on the affected device.
Since you mentioned Windows 11 OS, we'd like to check, does this happen across all the devices you use?
Did you notice if this started to happen after a specific event such as an OS update?

Keep us in the loop!

topic Re: Discover weekly empty in Your Library

Discover weekly empty

Re: Discover weekly empty