topic Missing playlist in Your Library

Missing playlist

nutgrab — Sat, 14 Sep 2024 00:03:40 GMT

My main, most important playlist has vanished!! 😫 I know there is the 'recover playlist' feature, but that just tells me that I have no deleted playlists.

I'm guessing this is a bug of some sort, but is there anything I can do? I've spent years curating this list, and I just can't bear to think that it's gone forever

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Re: Missing playlist

Amay — Sat, 14 Sep 2024 07:12:23 GMT

Hey @nutgrab, thanks for asking in the Community! 🎵

Could you check if the playlist is showing up on other platforms like the Mobile App, Desktop App, and the Web Player? You can also try to search for the playlist if it was public or use the playlist link if you have it saved somewhere.

Let me know how that goes. 🙂

Re: Missing playlist

nutgrab — Sun, 22 Sep 2024 00:49:39 GMT

Hiya, no, sadly not 😞 Have checked on iPhone, iPad and Mac. The playlist started with a load of asterisks (it was called something like "****** PARTY!!"). So wondering if it's a bug that didn't like the asterisks or something? Although I've got a couple of other (smaller) playlists that have asterisks too...

Re: Missing playlist

MihailY — Thu, 26 Sep 2024 06:34:20 GMT

Hey @nutgrab,

Have you shared the playlist with other users? If yes, it's possible that they still have access to it through the shared link. If they do, please send it here so we can investigate further.

Cheers,