Problema con la playlist "tus me gusta"

26514425 — Sun, 29 Sep 2024 22:01:05 GMT

Plan

Premium

País

Ecuador

Dispositivo

Redmi note 13 pro

Sistema operativo

Android

Mi pregunta o problema

Tengo un problema con la playlist tus me gusta , elimine todas las canciones de ahí pero el problema es que me sale que hay 1 canción aún pero la canción no es visible de ningún manera lo cuál no me permite borrar la playlist de mi biblioteca.

Re: Problema con la playlist "tus me gusta"

Ivelina — Tue, 01 Oct 2024 07:33:36 GMT

Hey @26514425,

Thanks for reaching out via the Community and we hope you don't mind a response in English since this is the official language of the forum.

Appreciate you sending over the screenshot.

To start, I recommend clearing the cache within the app on your phone as if it's corrupted, then it can cause different performance issues. For that, you can follow the clean reinstall steps here if you haven't already done so.

If that doesn't change anything, make sure that this is not a hidden song and that's why it doesn't appear in your Liked Songs. In case you've hidden a song you can revert this action.

Lastly, it'd be very helpful if you could possibly log in to your account on another device and let us know if you're able to view the one song there and remove it from the playlist.

We'll be on the lookout 🙂

topic Re: Problema con la playlist "tus me gusta" in Your Library

Problema con la playlist "tus me gusta"

Re: Problema con la playlist "tus me gusta"