https://community.spotify.com/t5/Your-Library/Playlists-error-Something-went-wrong/m-p/6463489#M53128 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26555215">@birkis85</a></SPAN>,</P> <P>&nbsp;</P> <P>Sorry to see this has been happening!</P> <P>It looks like the error is connected to your account data on the device <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> We can see if this is the case by removing it - follow <A href="https://support.spotify.com/article/storage-information/" target="_blank">these steps</A> to do so.</P> <P>Should the issue remain after this you can also go for a <A href="https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">complete clean reinstall</A> of the Spotify client, which will remove all Spotify-related data from the device and install a fresh copy.&nbsp;<BR /><BR /> Hope this helps! Keep us posted on how things go <span class="lia-unicode-emoji" title=":raising_hands:">🙌🏼</span></P> Sat, 26 Oct 2024 12:30:34 GMT Vasil 2024-10-26T12:30:34Z https://community.spotify.com/t5/Your-Library/Playlists-error-Something-went-wrong/m-p/6461437#M53097 <P><STRONG>Plan</STRONG></P><P>Family plan</P><P><STRONG>Country</STRONG></P><P>Norway</P><P><STRONG>Device</STRONG></P><P><SPAN>PC</SPAN></P><P><STRONG>Operating System</STRONG></P><P>Windows 11</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>We have a family plan. When I log in with me (Plan manager) I get an error saying something went wrong. I can play music by clicking the play button, but I dont see any content or home page. When I log in with an other family member everything works perfectly. Any idea why this happens to this one profile?</P> Fri, 25 Oct 2024 12:13:56 GMT https://community.spotify.com/t5/Your-Library/Playlists-error-Something-went-wrong/m-p/6461437#M53097 birkis85 2024-10-25T12:13:56Z https://community.spotify.com/t5/Your-Library/Playlists-error-Something-went-wrong/m-p/6463489#M53128 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/26555215">@birkis85</a></SPAN>,</P> <P>&nbsp;</P> <P>Sorry to see this has been happening!</P> <P>It looks like the error is connected to your account data on the device <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> We can see if this is the case by removing it - follow <A href="https://support.spotify.com/article/storage-information/" target="_blank">these steps</A> to do so.</P> <P>Should the issue remain after this you can also go for a <A href="https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_blank">complete clean reinstall</A> of the Spotify client, which will remove all Spotify-related data from the device and install a fresh copy.&nbsp;<BR /><BR /> Hope this helps! Keep us posted on how things go <span class="lia-unicode-emoji" title=":raising_hands:">🙌🏼</span></P> Sat, 26 Oct 2024 12:30:34 GMT https://community.spotify.com/t5/Your-Library/Playlists-error-Something-went-wrong/m-p/6463489#M53128 Vasil 2024-10-26T12:30:34Z