topic Re: Time Capsule in Your Library

Sound Capsule displaying incorrect stats for October

12173452987 — Fri, 22 Nov 2024 00:22:38 GMT

Plan

Premium

Country

Brazil

Device

Samsung Galaxy S20 FE

Operating System

Android 13 (Tiramisu)

Spotify Version

8.9.92.408

Issue

Today 11/21/2024 I went check on some of my older Sound Capsule posts and saw that my October stats are completly wrong. My top songs barely has any plays (screenshot attached) and my time listened is incredibly wrong with a whopping 103,050 minutes. There isn't even enough minutes in a month for someone to listen that amount.

Lucky enough, I had a screenshot from October with the correct stats so it's easy to compare, attached to this post. Also my Last.fm wasn't affected by these incorrect stats.

Since I like looking at the Sound Capsule older stats, I would like to know if there's a way to fix this and I also don't wan't it to affect my Spotify Wrapped for 2024

Re: Time Capsule

31utx5jglukih35kevua — Fri, 22 Nov 2024 06:06:14 GMT

Sorry, my time capsule for October is totally weird. It says I listen to 19.699 minutes, but only in one day and only 36 different songs. How can i fix this?

Re: Sound Capsule displaying incorrect stats for October

avuihdvt3wbcw8ig — Fri, 22 Nov 2024 07:57:22 GMT

Same issue here. My time spiked to 11,000 minutes and my top artists and songs are missing data. I thought I got hacked.

My time machine from October is completely wrong

Saiken_sama — Fri, 22 Nov 2024 10:00:11 GMT

Plan

Premium

Country

Brazil

Device

(Samsung Galaxy A53)

Operating System

(Android Oreo)

My Question or Issue

It said now that I got 41000 minutes listened, but when I first Looked at it it said 9399, ewich is the correct number, this will mess up my Wrapped help me please 😭

Re: Sound Capsule displaying incorrect stats for October

AlejaR — Sat, 23 Nov 2024 16:22:22 GMT

Hey there folks,

Thanks for posting here and welcome.

We really appreciate the time you took to let us know about this behavior. We can confirm the right team is aware of it, and they're investigating further.

We recommend you subscribe to this thread in its three-dot menu. That way, you'll get notified as soon as we get further info to share.

We'll be on the lookout for your replies!

Re: Sound Capsule displaying incorrect stats for October

Novy — Thu, 28 Nov 2024 18:10:16 GMT

Hey folks,

Thanks for your patience while we looked into this.

We heard from the teams investigating that this should be fixed now. Can anyone confirm if this is the case?

We'll be on the lookout for your replies.