Playback stops after 30 seconds

Mon, 02 Dec 2024 06:02:28 GMT

Playback keeps stopping after 30 seconds

Re: Playback stops after 30 seconds

Eni — Mon, 02 Dec 2024 18:18:38 GMT

Hey there,

Thanks for getting in touch about this and welcome to the Community.

Just to confirm, is this happening across devices or only on a specific one? It'd be helpful, if you could check. Also, could you give a different internet connection a go to see if the same happens? If you've been using Wi-Fi, you can create a hotspot on your phone use that or vice versa.

If the issue persists across devices and networks, it's recommended you secure your account by following the steps below:

Log in to your account page and scroll all the way to the bottom.
Select SIGN OUT EVERYWHERE.
Request a password reset by visiting this article.

It's also worth checking the apps that are linked to your Spotify account on your account page under Apps and remove any you don't recognize. You can find out more tips on how to protect your account here.

However, if it doesn't happen on all your devices, it's well worth running a clean reinstall of the app on the affected device to get rid of any cached files that might be causing trouble.

Keep us posted on how it goes.

topic Re: Playback stops after 30 seconds in Your Library

Playback stops after 30 seconds

Re: Playback stops after 30 seconds