topic Re: App freezes on Redmi Note 8 Pro in Your Library

App freezes on Redmi Note 8 Pro

Cenovita — Tue, 22 Oct 2019 19:42:38 GMT

Plan

Premium

Country

Uruguay

Device

Redmin Note 8 Pro

Operating System

Android P

My Question or Issue

Like many other users, I own a Xiaomi Redmi Note 8 Pro and the app freezes when touching any of the 3 buttons menu on the app.

TBH This is really annoying, specially since I pay premium.

Today I downloaded a new version of the app and the issue is still present.

Can you please fix ASAP?

Thanks.

Re: App freezes on Redmi Note 8 Pro

Pamplina — Wed, 23 Oct 2019 07:38:38 GMT

Same issue here. Mine is Redmi 6 (MIUI Global 10.4.4)

The application hangs on any popup menu.

There's also another side effect: the music keeps playing when the app freezes and there's no way to stop it! No matter you abort the app or force to stop, it keeps playing. You have to restart the phone.

I hoped that it will be fixed on last update, but it doesn't.

Re: App freezes on Redmi Note 8 Pro

dmnls — Fri, 25 Oct 2019 02:28:30 GMT

Confirmed issue as also described by many here:
https://forum.xda-developers.com/redmi-note-8-pro/help/spotify-freezes-tapping-3-dots-menu-t3983253

Spotify *really* needs to do something about this.

Re: App freezes on Redmi Note 8 Pro

IDJDJI — Fri, 25 Oct 2019 23:14:57 GMT

Same problem here, bought the phone just as it came out and still it freezes, relying on the old phone for Spotify for now... Hope it'll get attended soon

Re: App freezes on Redmi Note 8 Pro

Pamplina — Sat, 26 Oct 2019 07:07:06 GMT

Today the app was updated and still didn't fix it.

Re: App freezes on Redmi Note 8 Pro

HernanItu — Mon, 28 Oct 2019 01:46:00 GMT

same problem with the redmi note 8 pro, that "excellent" Spotify support to premium users 🙄

Re: App freezes on Redmi Note 8 Pro

Anshgujral — Wed, 30 Oct 2019 16:15:21 GMT

I am facing the same problem in my resmi note 8 pro. And this really very annoying.

Re: App freezes on Redmi Note 8 Pro

Bf77 — Thu, 31 Oct 2019 07:45:24 GMT

Seems to be the Problem with all Termin Note 8 pro,also with Mine.

Re: App freezes on Redmi Note 8 Pro

ThaysBK — Thu, 31 Oct 2019 16:03:41 GMT

Same here!!!

Re: App freezes on Redmi Note 8 Pro

Jimmynik — Sat, 02 Nov 2019 07:08:12 GMT

Same problem here and im also paying prenium hoping for a fix or ill have ti switch app.

Re: App freezes on Redmi Note 8 Pro

Pamplina — Sun, 03 Nov 2019 08:52:30 GMT

It's ridiculous that Spotify doesn't fix the problem, and also deletes the posts with solutions. Isn't it great?

Re: App freezes on Redmi Note 8 Pro

Cenovita — Sun, 03 Nov 2019 13:21:39 GMT

Yup, lovely.

Re: App freezes on Redmi Note 8 Pro

jdsjulio — Mon, 04 Nov 2019 01:12:28 GMT

I've found a solution.

Download Spotify Lite and you can click on the 3-dots button.

Re: App freezes on Redmi Note 8 Pro

cubanito — Mon, 04 Nov 2019 03:01:36 GMT

Answer is in this article, just translate is in Spanish

https://www.google.com/amp/s/www.tuexpertomovil.com/2019/10/28/problemas-xiaomi-redmi-note-8-pro-solucion/amp/

Re: App freezes on Redmi Note 8 Pro

Pamplina — Mon, 04 Nov 2019 07:54:09 GMT

Many thanks, but this is a workaround, not a full solution.

Re: App freezes on Redmi Note 8 Pro

Lon-Zu — Sat, 09 Nov 2019 01:26:06 GMT

Same problème since 1 month...
Vert Bad support,

Re: App freezes on Redmi Note 8 Pro

cubanito — Sat, 09 Nov 2019 23:36:16 GMT

Install spotify lite that is the solution.your welcome.

Re: App freezes on Redmi Note 8 Pro

Pamplina — Tue, 12 Nov 2019 11:31:29 GMT

Spotify Lite isn't available in the Play Store for my country, I can't understand why.

With all these restrictions and crappy support Spotify pushes me to install the v6 or lite versions from unreliable sources. (!!)

What **bleep** is this? I am very angry. I'm paying for a service!!!

Re: App freezes on Redmi Note 8 Pro

CharlesBRA — Wed, 13 Nov 2019 04:24:54 GMT

The same problem here.

Re: App freezes on Redmi Note 8 Pro

piotr1231 — Wed, 13 Nov 2019 11:50:18 GMT

Same problem after touch 3 button menu. Can you do something with it?