Stuttering on scroll 120hz in playlist

Js246 — Wed, 15 Jan 2025 12:01:29 GMT

While I'm scrolling throughout the playlist my spotify is stuttering it doesn't work on 120hz it drops down to 40 or 50 hz while scrolling.

Plan

Premium

Country

India

Device

Vivo x100 2024

Operating System

Android 15

My Question or Issue

Re: Stuttering on scroll 120hz in playlist

OscarDC — Wed, 15 Jan 2025 21:25:55 GMT

Hey @Js246,

Thank you for reaching out to the Community and welcome.

In this type of cases, when the app is stuttering, we'd first recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it’s more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

If the behavior persists, would you mind checking with a different Hi-speed Wi-Fi connection to see if it makes any difference? We'd suggest this step since the loading time could be affected by the speed of your internet. If you don't have another one, you can use a mobile data hotspot to test it.

Lastly, include in your next response the OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

We'll be waiting for your response.

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Stuttering on scroll 120hz in playlist

Re: Stuttering on scroll 120hz in playlist