Playlist is missing songs

m6ys53cobzllegpvx3tr — Thu, 23 Jan 2025 15:45:39 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I had a playlist with over 100 songs from me and my partner. However I can't access the playlist anymore. I can see in the playlist description that I have added 50 songs, she has added 120 songs but there is nothing visible in the playlist

Re: Playlist is missing songs

Vasil — Fri, 24 Jan 2025 09:52:08 GMT

Hey @m6ys53cobzllegpvx3tr,

Sorry to see this has happened & thanks for reaching out!

Judging from the description, you're referring to a Collaborative playlist. Could you tell us if the error you're seeing is present across multiple platforms e.g. on mobile, desktop and/ or the Web Player? We'd also like to know if the issue can be seen on multiple playlists and not this specific one.

As a starting troubleshooting step, try removing the app's cached data on your affected devices by following the steps here.
Log out of the app and back in twice in a row after this to trigger a manual sync of your settings.

Hope this helps! We'll be on the lookout for your reply 🙂

topic Re: Playlist is missing songs in Your Library

Playlist is missing songs

Re: Playlist is missing songs