saved albums are removed from the library

if3liz — Fri, 10 Jul 2020 22:15:44 GMT

Plan

Premium

Country

France

Device

(computer)

Operating System

(Android, Windows 10)

My Question or Issue :

Normaly, when I like an an album, it goes to my library with all the albums I liked in the past. But, sometimes, spotify decide to unsave these albums from my library without any reasons. Exemple: recently I found out that an album that I've been frequently listening to have been missing from my library. So, I searched in the artist's page and I found out that Spotifiy, without any logical reasons, removed this album from my library (they are not deleted from spotify, they are just deleted from my library). So, I have to check regulary if some albums that I like are being removed from my library. This goes on from quit a while and I still don't know why does Spotify is doing this. So, if you have an answer, I welcom it. I really want to know why does some albums are being unsave and removed from my library without logical reasons.

Re: saved albums are removed from the library

OneByBoo — Sat, 11 Jul 2020 09:10:14 GMT

Hi there @if3liz,

thanks for reaching out !

If this issue you're experiencing is recently happening, i recommend you add your +VOTE and subscribe to this ongoing issue under investigation.

Let me know if you have further questions 🙂

topic Re: saved albums are removed from the library in Your Library

saved albums are removed from the library

Re: saved albums are removed from the library