topic Re: Gray music issue in Your Library

Gray music issue

Alkozhmix2 — Wed, 15 Jul 2020 05:48:21 GMT

Plan

Both

Country

Russia

Device

Operating System

Windows 10

My Question or Issue

Why the heck grayed out music works so bad? My friends have access to certain music titles that for me are unavailable/grayed out, but we're from the same country..

Re: Gray music issue

Petya — Wed, 15 Jul 2020 08:18:52 GMT

Hi there @Alkozhmix2,

Thanks for reaching out to us. We'd gladly help you out.

Can you follow these steps and send us the URI codes of some of the music titles? We'll investigate this further.

Hope to hear from you. If you have questions, you know where to find us.

Stay safe!