topic Re: Folder won't delete in Your Library

Folder won't delete

MCatherine97 — Mon, 04 Aug 2025 14:10:15 GMT

Plan

Premium

Country

New Zealand

Device

Chromebook/Lenovo Laptop

Operating System

Google ChromeOS

My Question or Issue

I accidentally made a folder and i tried to delete it but it won't delete, i tested if deleting was broken but everything was fine and i tried to delete it on my phone but it doesn't come up with the option to

Re: Folder won't delete

RayyW0 — Mon, 04 Aug 2025 16:37:22 GMT

Hi @MCatherine97 and thank you for posting on Spotify community!

Can you please try to use different WiFi networks to see if that makes any difference.
Also, please check that your Google Chrome OS is up to date.

Another troubleshooting step is to try different browsers and an incognito window, if that is possible for you.

Let me know how you proceed in this case! 😊

Re: Folder won't delete

MCatherine97 — Tue, 05 Aug 2025 02:49:55 GMT

I tried everything here and it still didn't work

Re: Folder won't delete

RayyW0 — Tue, 05 Aug 2025 10:01:24 GMT

Hi @MCatherine97

Thank you for replying back!

This issue has now been reported to the right team for further investigation. Unfortunatly no ETA on a fix.

I recommend (if that is possible for you), to delete that folder using the desktop app, which worked for me when trying to reproduce this.

Thank you for bringing this up. Have a nice day! 😊