topic Re: Autoplay not working across devices in Your Library

Autoplay not working across devices

Luka_kakec — Tue, 09 Dec 2025 17:36:49 GMT

Plan

Premium

Country

Germany

Device

iPhone 13, PC

Operating System

iOS 26, Windows 11

My Question or Issue

Suddenly today my autoplay stopped working, I have tried reinstalling the app, signing in and out of my account, clearing the cache and restarting my phone, but nothing has worked.

Re: Autoplay not working across devices

StephPlays — Tue, 09 Dec 2025 18:11:07 GMT

Same thing here! Hopefully they fix it soon.

Re: Autoplay not working across devices

Eni — Tue, 09 Dec 2025 22:00:14 GMT

Hey there folks,

Thanks for getting in touch about this and welcome to the Community.

@Luka_kakec, kudos for the troubleshooting steps you've tried! You mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one? We'd also like to double-check if you could replicate this behavior across all your devices.

@StephPlays, could you let us know if this is happening across devices? Also, could you let us know which troubleshooting steps you've already tried? This way we can avoid repeating any. If you haven't tried performing a clean reinstall of the app by following these steps.

If the clean reinstall doesn't do the trick, would you mind sending us a short screen recording of the issue happening so we can take a closer look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).

Lastly, sending us the make/model, operating system and Spotify version of your devices would come in handy.

We'll be on the lookout for your replies.

Re: Autoplay not working across devices

pmdeeley — Sat, 04 Apr 2026 17:59:49 GMT

Hello

Can you let me know if you resolved this issue ? I have exactly the same problem and it´s driving me crazy. Tried all the same things as you did. Thank you !