topic Re: Playlist won't load in Your Library

Playlist won't load

Neeje_ — Fri, 31 Jul 2020 11:23:29 GMT

My favorite playlist stopped loading on all devices. It's stuck spinning or I get an error message.

I have been working on this playlist for several years and I am scared I will lose it due to it being corrupted or something

Plan

Premium

Country

Sweden

Device

Google Pixel + Windows 10 + Google Chrome

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: Playlist won't load

Ivan — Fri, 31 Jul 2020 12:13:55 GMT

Hey there @Neeje_,

Help’s here!

Start off by running a clean reinstall of the Spotify app on the affected device. This will make sure you start afresh with the app which could fix the issue with your playlist not loading. Check out the steps described here on how to run a clean reinstall.

In case this persists after the clean reinstall, send us a screenshot displaying the error message you get. Just attach the image to your next response to us by using the Insert Photos option in the post editor. This way we can take a closer look at the issue.

Keep us posted! We'll be happy to lend a hand if you need more help.

Re: Playlist won't load

Neeje_ — Fri, 31 Jul 2020 13:12:35 GMT

I have done a clean install, both on PC and on my phone, neither works.
Now I no longer get an error message. It's just stuck loading the single playlist. Every other playlist and feature works fine.

Re: Playlist won't load

Neeje_ — Fri, 31 Jul 2020 19:59:13 GMT

Please Ivan help me with this