topic Re: Liked songs playlist not working in Your Library

Liked songs playlist not working

Jaywillay23 — Mon, 23 Oct 2023 13:42:51 GMT

Plan

Premium

Country

USA

Device

iPhone 13

Operating System

iOS 17

My Question or Issue

This issue was occurring prior to my phone update so I don’t believe it to be a software issue. When I open Spotify I have access to all of my playlists and can open/play them with no problem aside from my liked songs playlist. When I open I receive an error and am given no way to see/play the music in that playlist

Re: Liked songs playlist not working

Yordan — Sun, 23 Mar 2025 18:08:28 GMT

Hi @Jaywillay23,

Welcome to the Community and thanks for reaching out!

Does this occur over Wi-Fi, cellular data or both? Could you try logging out from the app's Settings > Log out, then signing back in to your account? This will force a resync that may help here. If logging out doesn't do the trick, try a clean reinstall of the app by following the steps in this article.

In case the issue persists, please share the following info:

the version of Spotify you're running.
a short screen recording which captures the app's behavior in action.
does the same happen across devices?

Keep us posted on this. Cheers!

Re: Liked songs playlist not working

Jaywillay23 — Wed, 25 Oct 2023 11:30:36 GMT

It happened both on WiFi and data. Logging out/back in didn’t work. But the clean install did the trick!

Re: Liked songs playlist not working

Fgtz1993 — Mon, 10 Mar 2025 01:37:51 GMT

It's ocurring again in an iPhone 15 pro max

Re: Liked songs playlist not working

Dessi — Mon, 10 Mar 2025 08:05:32 GMT

Hi there @Fgtz1993,

Thanks for reaching out!

Can you elaborate a bit more on the issue you're experiencing? If you're getting an error message, can you let us know what it is? Does this happen on a different device or just on your phone? Also, have you tried any of @Yordan's suggestions? It seems like the clean reinstall helped, so give it a try if you haven't.

It'd also be great if you can ask someone to log in their own Spotify account on your device to check if they experience the same thing. This way we can determine if it's account-related.

Keep us posted.

Re: Liked songs playlist not working

Roseloverose123 — Thu, 20 Mar 2025 14:35:01 GMT

Same I told customer support they acted like it was my fault

Re: Liked songs playlist not working

abreusky — Mon, 12 May 2025 21:06:18 GMT

HELP! I can't play liked songs. I tried everything: checked wi-fi and cellular, logged and in again, deleted app and reinstalled. Nothing works. Please help!

Re: Liked songs playlist not working

AlejaR — Mon, 12 May 2025 23:47:07 GMT

Hey there @abreusky,

Thanks for your reply here and welcome.

We understand you've already tried reinstalling the app on your device, but we'd like you to perform a clean (more thorough) reinstall of the Spotify app on your device. If you haven't yet, you can find out the steps to do it here.

If the above doesn't do the trick, we'd like to gather some additional info. Please send us:

The make/model and OS of the affected device.
The exact Spotify version you're running there.
Does this happen across all your devices?
Does this happen only when trying to play the Liked Songs playlist?

Keep us in the loop!

Re: Liked songs playlist not working

abreusky — Tue, 13 May 2025 21:55:56 GMT

Hey!
It worked!

Thanks a lot! 😉

Re: Liked songs playlist not working

AlejaR — Tue, 13 May 2025 22:23:03 GMT

Hey there @abreusky,

Thanks for keeping us in the loop!

We’re happy to know you could sort this out. Don't hesitate to reach out if the app starts to behave again.

Take care 😄

Re: Liked songs playlist not working

DiceDiablo — Sun, 25 May 2025 11:58:27 GMT

Thank you 🙏

Re: Liked songs playlist not working

sirmuzz — Wed, 04 Jun 2025 21:05:54 GMT

we have to reinstall to keep your app working?!

Re: Liked songs playlist not working

kawgit56 — Fri, 18 Jul 2025 16:04:02 GMT

Occured on MacBook Pro. Logging out and logging in did not work. Reinstalling did not work. What worked:

1) Uninstall spotify

2) Delete local spotify app data (anything with "spotify" in any of the following folders)

~/Library/Application Support

~/Library/Preferences/

~/Library/Caches/

3) Reinstall spotify

Re: Liked songs playlist not working

tokiori — Tue, 14 Oct 2025 18:19:26 GMT

logged out and back in, didn't work.

deleted app, reinstalled, logged in automatically, didn't work.

Re: Liked songs playlist not working

Joan — Wed, 15 Oct 2025 09:39:36 GMT

Hi @tokiori,

Thanks for reaching out.

If you got logged in automatically, this means there was some lingering cache that allowed this. To clear any cache, please perform a full clean reinstall instead, hopefully this will force a resync and get everything working again.

Keep us posted.

Re: Liked songs playlist not working

Clay10d — Tue, 20 Jan 2026 15:16:22 GMT

I've had this exact same issue multiple times: liked songs wouldn't play at all on my mobile app after clearing cache, reinstalling, and trying everything. Seems like (for me at least) the problem was smart shuffle: once I turned off smart shuffle, it working again as normal.

Re: Liked songs playlist not working

JamesGilbert — Sat, 21 Mar 2026 22:40:40 GMT

I have done absolutely everything the internet has told me, from signing out to uninstalling it to doing the clean reinstall that Spotify themselves recommend. I've tried turning off and turning my wifi back on, I've tried turning shuffle off and back on, but absolutely nothing works. The best I can get is a song or two before it starts acting up again, but that's not a guarantee.

Other playlists still work, as does searching for individual songs on the desktop app's search bar, but my Liked Songs has thousands of songs not in any of my other playlists; I shouldn't feel forced to not hear these songs because of whatever this problem is.

Re: Liked songs playlist not working

Yordan — Sun, 22 Mar 2026 07:31:29 GMT

Hey, @JamesGilbert,

Thanks for joining the thread.

Does this affect the desktop app only? Could you try logging in on the Web Player or on your mobile phone to see if everything looks good there?

If the issue is only present on the desktop app, I'd suggest navigating to the three dots menu in the top left corner > Help > Troubleshooting > and selecting Reset App Data & Restart. This will clear any leftover cache that might have been corrupted.

Something else that's worth trying is flushing your DNS cache with these steps:

Windows:

In Windows’ search bar, type “Command Prompt” and run it as an administrator.
Enter the following command:

ipconfig /flushdns

Mac:

Open Terminal.app.
Enter the following command:

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

I'd also recommend testing with another Wi-Fi network to see if it makes a difference. For example, you can ask a friend or a relative to create a mobile hotspot for you to connect to. In case you're using a VPN, try disabling it temporarily as well.

Hope this helps! Cheers 🤘

Re: Liked songs playlist not working

JamesGilbert — Sun, 22 Mar 2026 11:54:09 GMT

Hello, @Yordan.

I've been able to get it working on my phone still, but even the web player had the same issue of not playing songs in the Liked Songs playlist. Would the Terminal solution you recommend also solve the issue in the web browser, or is it exclusively for the desktop app?

Re: Liked songs playlist not working

Yordan — Sun, 22 Mar 2026 12:49:03 GMT

Thanks for the reply, @JamesGilbert!

The steps for flushing the DNS cache would be universal for both the Web Player and the desktop app, so feel free to give it a try. I'd also recommend having a look at the following articles, if you haven't already - they contain some additional troubleshooting steps which may do the trick for you:

Should the issue persist however, would you mind sharing what exactly happens on your end? Do the songs not work when you try to play them or is the entire playlist empty? Do you get any error messages? A screenshot or a short screen recording which captures the exact behavior would be greatly appreciated.

Let me know how it goes 👍