topic Re: Recently played and Jump back in don't change in Your Library

Recently played and Jump back in don't change

WazzupLT — Tue, 04 Aug 2020 09:59:20 GMT

Plan

Premium

Country

Lithuania

Device

Samsung Galaxy 7 and PC

Operating System

Android 8.0 and Win10

My Question or Issue

Recently played and Jump back in are staying the same although I have been listening to different albums, playlists etc. for a good week now. Tried relogging and reinstalling but to no effect.

Re: Recently played and Jump back in don't change

SoundShots — Tue, 04 Aug 2020 10:04:07 GMT

Hi @WazzupLT!

Thanks for posting in the Spotify Community.

Is it the same on other devices?

Have you checked that you are not in Private mode?

Let me know.

Cheers!

https://open.spotify.com/follow/1/?uri=spotify:user:1gdr7ny1wk8oegnhcd6cn9jc1&size=detail&theme=light

Re: Recently played and Jump back in don't change

WazzupLT — Wed, 05 Aug 2020 08:34:52 GMT

Yes, its the same problem on both devices and I'm not in private mode.

Re: Recently played and Jump back in don't change

Elena — Mon, 10 Aug 2020 13:18:59 GMT

Thanks for getting back to us @WazzupLT!

In this case we'd recommend cleaning your app's cache with the steps here and logging out and back in to sync things up.

If that doesn't help we can recommend leaving a +Vote in this thread and subscribing to get updates.

Hopefully we'll have this sorted out soon, keep an eye on the page for any updates.

Let us know if there's anything else we can help out with.

Re: Recently played and Jump back in don't change

zpotifyquestions — Mon, 29 Apr 2024 11:15:39 GMT

if we clear the cache won't it also delete the essential files needed to run spotify efficiently??