topic Re: Problems with my account in Your Library

Problems with my account

Kikibsk — Mon, 17 Aug 2026 21:38:45 GMT

Hello, I don't know if this happened to someone else but I'm not able to see the songs on my Playlist or even on an artist's profile. Same problem happens not only with the app but also with the web version. I deleted and downloaded the app, deleted the cache, restart my phone... And this problematic will apply to other devices, not only my phone or pc.

Can someone help me?

Re: Problems with my account

Billy-J — Tue, 18 Aug 2026 13:31:44 GMT

Hey @Kikibsk, thanks for reaching out to the Community!

Can you send me a screenshot of what you're seeing? Make sure to hide sensitive info when posting to the Community. Also, can you check to see if this happens on a different mobile device, if possible? I'd also like to know the make and model of the device(s) this occurs on, so I can take a closer look.

Keep me posted.