topic Local Files in Your Library

Local Files

graysonswihartt — Sun, 16 Aug 2020 03:04:58 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I previously have been able to take songs from my local files and sync them to my iPhone with no problem, but now when I try it does not seem to work. I've tried everything, even reinstalling the app and downloading everything again on both devices. Not sure what to try next at this point

Re: Local Files

Ver — Tue, 18 Aug 2020 08:09:16 GMT

Hey there @graysonswihartt,

Thanks for posting and welcome to the Community 🙂

We'd like to add some more troubleshooting steps to the ones you've tried so far. Can you try restarting the devices? Then you can log out and log back in again. After that you can open the app on both devices while using the same network.

If that doesn't help, it's a good idea to restart the router.

Keep us in the loop! If you have questions, you know where to find us.

Re: Local Files

MattSuda — Tue, 18 Aug 2020 08:54:49 GMT

Hey @graysonswihartt

The steps to sync local files from a computer to the iOS Spotify app have recently changed. Sorry for the inconvenience.

You now need to go into the Spotify iOS app settings and turn on local file sync.

From the help article:

Note: Premium subscription is required

On desktop, import your local files (with the "Desktop" steps).
Add the files to a new playlist.
Log in on your mobile or tablet using the same WiFi as your desktop.
Go to Settings --> Local Files and switch on Enable sync from desktop.
Note: You need to allow Spotify to find devices in the prompt that shows.
Download the playlist with your local files.

Didn’t work?

Make sure:

You're logged in to the same account on both your desktop and mobile
Your devices are connected to the same WiFi network
The app is up-to-date on both devices
Your device is up-to-date

Also, at first the Local Files playlist will show as empty in the iOS app. To be able to see the songs before they are synced over, go to Settings ---> Playback --> and make sure "hide unavailable songs" option is turned off. Now you can still see songs even if they are not available on Spotify or for local files -- not synced over yet.

Let me know how it goes.