Premium membership: I can filter an artist in my liked aongs but am no longer able to play songs

jescrn — Fri, 04 Sep 2020 15:54:12 GMT

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Premium Service

Iphone XS

all updates current

when I filter an artist in my liked songs, I am no longer able to play the saved songs for that artist

Re: Premium membership: I can filter an artist in my liked aongs but am no longer able to play songs

Billy-J — Sat, 05 Sep 2020 01:45:28 GMT

Hey @jescrn, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version. I would also like to know what happens when you try to play the songs after you’ve set the filter to play from the Artists, and if this only happens with one artist or all. Can you also attach a screenshot or screen recording of what you’re referring to so I can take a closer look?

Let me know how this goes!

topic Premium membership: I can filter an artist in my liked aongs but am no longer able to play songs in Your Library

Premium membership: I can filter an artist in my liked aongs but am no longer able to play songs

Re: Premium membership: I can filter an artist in my liked aongs but am no longer able to play songs