Songs greyed out

hilareelyn — Sat, 16 Nov 2019 01:18:30 GMT

Added a song to my library earlier today. Played it about an hour ago, and went to play it again just now and it was removed from my library. Now when I go to the artists page the song is greyed out. This happens on both my iPhone and desktop.

Plan

Premium

Country

Canada

Device

iPhone 8

Operating System

iOS 10

Re: Songs greyed out

OneByBoo — Sat, 16 Nov 2019 08:42:50 GMT

Hi there @hilareelyn,

thanks for reaching out !

Availability can vary over time and between countries, depending on the permissions from rights holders.

Spotify adds new content every day, so if you can’t find something you’re looking for right now, it may appear (or reappear) soon.

However, for more indication if that's really the case, it would be great if you could ask a friend who uses Spotify as well to look for the track on his Canadian account.

Let me know how it goes

topic Re: Songs greyed out in Your Library

Songs greyed out

Re: Songs greyed out