topic Re: My liked songs have gone missing in Your Library

My liked songs have gone missing

Pumatheon — Sat, 19 Sep 2020 21:07:51 GMT

Plan

Premium

Country

Canada

Device

PC/iPhone 5

Operating System

IOS, Windows

My Question or Issue

My liked playlist has completely removed all the songs from it

Re: My liked songs have gone missing

Billy-J — Sat, 19 Sep 2020 23:36:30 GMT

Hey @Pumatheon, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!

Re: My liked songs have gone missing

Pumatheon — Sun, 20 Sep 2020 00:05:45 GMT

It didn't work, I reinstalled knowing it wasn't going to fix it because of it being both on Mobile and Computer

Re: My liked songs have gone missing

Billy-J — Sun, 20 Sep 2020 05:10:32 GMT

Hey @Pumatheon,

Thanks for getting back to me.

Could you let me know which devices this happens on, as well as the software version for both?

Also, try following the steps provided in this support article.

Let me know how this goes!