topic Re: Adding and Sinking My local Files To the Moble Device in Your Library

Adding and Sinking My local Files To the Moble Device

Pascualbj — Fri, 28 Aug 2020 10:21:28 GMT

None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Elena — Fri, 25 Sep 2020 17:59:34 GMT

Hey there @Pascualbj!

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread. Could you let us know if you’re still having troubles with this?

If you are we'll need to know if everything looks okay with your local files on your desktop - are you able to see them and play them as usual?

We'd recommend taking a look at this page to see what you can try to re-sync the tracks.

Then we'd recommend logging out from your phone > restarting it > logging back in.

We'll be on the lookout for your reply! Let us know if you have any questions.

Pascualbj — Mon, 28 Sep 2020 10:36:01 GMT

My local files are already working on spotify. I really enjoy listening to
my music, especially my song covers.
Thanks for your help.

Ver — Tue, 29 Sep 2020 09:20:30 GMT

Thanks for getting back to us 🙂

Glad to hear that it worked out and everything is running smoothly again.

If you have questions, don't hesitate to reach out to us. We'll be happy to help.

Have a nice day!