topic Re: A liked song is not liked in artist's page in Your Library

A liked song is not liked in artist's page

alonmln — Tue, 08 Dec 2020 08:15:49 GMT

Plan

Premium

Device

Operating System

Latest Windows 10

My Question or Issue

A have multiple songs in my Library marked as liked, but when I go to the artist's page none of them is marked as such. I made sure with artists with only 10 songs to make sure there isn't a different version of the same song - but the issue persists.

This is a problem because when I revisit those artist's pages I don't know which songs I already liked and which I didn't.

Re: A liked song is not liked in artist's page

Mihail — Thu, 10 Dec 2020 13:10:29 GMT

Hey @alonmln,

Thanks for reaching out to the Community.

What you're experiencing can happen when an album or song gets reuploaded by the distributors. If they have different metadata or URIs, the app will check backstage to link to the accurate track, but it will currently miss to transfer the liked status to the newer version.

We've provided guidelines to distributors of what they can do to keep tracks fully in sync and basically overwrite old versions, but we know this is something that occurs. For now we suggest that you unlike the "old" track in the liked songs or saved album and replace it with the new one.

We'll keep working on improving this experience moving forward and advise that you keep the app up to date with the latest version so that you don't miss out on any fixes.

Hope this shines a bit of light on the matter. We'll be here if you have any other questions.

Re: A liked song is not liked in artist's page

alonmln — Fri, 11 Dec 2020 17:23:06 GMT

While I'm not satisfied with not having a solution, I am relieved to know it's a known issue. Thank you

Re: A liked song is not liked in artist's page

Jeremy — Sat, 12 Dec 2020 07:22:37 GMT

Hey @alonmln,

Thank you for your post and feedback.

We're always testing things by adding or removing features to make Spotify better overall and constantly aiming to improve our features so we hope you’ll continue using it and find it gets better in the future.

Once again - Thanks for the feedback, we appreciate it. Let us know if we can help with anything else. We're always one reply away.