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30 days was supposed to be free, but I was charged

30 days was supposed to be free, but I was charged

Hi, I signed up for premium as a student account under the notice that the first 30 days was free and I wouldn't be charged until 10/29/2016. I was charged last night. It is NOT a pending transaction, it is a completed transaction. Can I get assistance with this??

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Hey there!

 

Our student discount isn't compatible with our 30-day free trial. That offer is only available for regular subscriptions.

 

Hope that clears things up 🙂 

 

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