Add NUS Extra card to existing Premium account - how?!

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Add NUS Extra card to existing Premium account - how?!

Music Lover

Hi, 

 

I am an existing Premium account customer and would like  to add my NUS Extra card to my account in order to recieve the 50% discount offer. I cannot work out how to do this. On the ' Subscrpition' page there is no indication of how to do this as far as I can see.

 

The Spotify website says thus: 

(http://support.spotify.com/uk/learn-more/faq/#!/article/NUS-student-discount-offer)

 

"How take advantage of the Student Discount

 

Visit the Spotify Student Discount page at the NUS website. Click the button at the bottom of the page to get the offer (you will need to log in first). You will then be directed to the Spotify website to complete the process.

Alternatively, you can go directly to the NUS Student Discount page at the Spotify website. In this case you will need to fill in your NUS extra card details manually.

 

Current subscribers to Unlimited, Premium (or Premium Free Trial)

 

If you already have a Spotify subscription, the discounted rate will apply at the time of your next subscription renewal after signing up for the NUS discount offer.

If you have Spotify Unlimited your Spotify account will be upgraded to Spotify Premium on the renewal date. The discounted Premium rate will be charged. At current subscription rates, this means that, although your account has been upgraded to Premium, your subscription charge won’t change."

 

The first link takes you to a page that wants me to vote for my favourite song of the year. There is only one feasible link at the bottom of the page and that just takes you back to the NUS Extra card homepage.

 

The Second link just takes you to the 'Subscription' page of mt Spotify account, which as aforementioned contains no allusions as to how to add my discount. 

 

How to I get the 50% discount?!

 

Many thanks

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Re: Add NUS Extra card to existing Premium account - how?!

Community Legend

Hey! Welcome to the community :) 

 

Going to https://www.spotify.com/uk/student/nus/ and logging in using your current premium account details should let you add your code. If you are being directed directly to your online account when you log in, then it sounds like your card might have already been added? 

 

On your online overview does it say your renewal price is £4.99?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: Add NUS Extra card to existing Premium account - how?!

Concert Regular

cleverfiend wrote:

I have had problems renewing my discount - have tried NUS extra and Unidays.  With both my subscription says £9.99 next month.

 

Do you need a gap between periods at student rate as I currently have a couple of weeks until my previous year at student rate expires.

 

Did you get a resolution to your problem?

 

Waiting on support for an answer :)

 

Rob


My account still shows as next payment is £9.99 however Spotify support confirmed my discount is applied for another year.

 

29 Replies

Re: Add NUS Extra card to existing Premium account - how?!

Community Legend

Hey! Welcome to the community :) 

 

Going to https://www.spotify.com/uk/student/nus/ and logging in using your current premium account details should let you add your code. If you are being directed directly to your online account when you log in, then it sounds like your card might have already been added? 

 

On your online overview does it say your renewal price is £4.99?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Add NUS Extra card to existing Premium account - how?!

Music Lover

Hi Peter, 

 

Thanks that all worked and I'm now payine £4.99 for Premium. Thanks for your help. :)

Re: Add NUS Extra card to existing Premium account - how?!

Gig Goer

I too am trying to do this, but following the instructions of the link you say, I get redirected to a page that states:

 

To be able to apply for the student discount you need to cancel you current subscription first

 

Why so? Is there any other way of doing this? Thx

Re: Add NUS Extra card to existing Premium account - how?!

Community Legend

peddersuk wrote:

I too am trying to do this, but following the instructions of the link you say, I get redirected to a page that states:

 

To be able to apply for the student discount you need to cancel you current subscription first

 

Why so? Is there any other way of doing this? Thx


Hey @peddersuk :) 

 

What type of subscription do you currently have an how did you pay for it? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Add NUS Extra card to existing Premium account - how?!

Gig Goer

I have a premium subscription and paying £9.99 per month via paypal.

Re: Add NUS Extra card to existing Premium account - how?!

Music Fan

I want to do the same thing but when it comes to me entering my password, for security reasons, it won't go any further. I enter my password and press continue, but it just starts over again. What can I do?

Re: Add NUS Extra card to existing Premium account - how?!

Community Legend

aserading wrote:

I want to do the same thing but when it comes to me entering my password, for security reasons, it won't go any further. I enter my password and press continue, but it just starts over again. What can I do?


Hey @aserading :) 

 

Are you logging into the website using your Spotify username and password or using Facebook?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Add NUS Extra card to existing Premium account - how?!

Music Lover

Hi,

 

I am trying to add a NUS card, but after punching in my password I am thrown back to the 'add your password' page. The same happens with both my original login details & facebook.

Re: Add NUS Extra card to existing Premium account - how?!

Gig Goer

The only way that I managed to work was to cancel the subscription and then re-activate through the NUS site. It works fine, even if this is a pain...

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