Yesterday 13/2-2012 all after restarting my computer all my spotify playlists where gone, how did this happen?
And can I get them back? There is one playlist especially which is over 800 songs that I have been collectiong for
more than 3 years, so you can understand my frustration. Please help me!!
My user name is Avingale and I am a premium subscriber.
Solved! Go to Solution.
Sorry to hear about that - it looks like they were mostly removed yesterday for some reason - any ideas at all?
In any case, I'll send them to you in an email. Check your inbox :)
[edit: just found a way to restore the playlists on our end, they should all be back now. so don't worry about getting an email]
Brendonheinst- I can see that you've already been empaling with my colleagues. David sent you an email a few days but we haven't heard back--please have a look in your inbox for a message from us.
subeinu - This issue here is you've got two accounts on our system--usernames 'subeinu' and 'sveinis92'.
Mostly likely you've logged into the wrong account. The majority of your playlists appear to be in 'sveinis92'.
mdorao & helmutja - I've just done some maintenance on your accounts. Please see if your playlists have been restored.
Same king of problem, all my stared playlist is just gone durring the night...
I dont understand why, and i am a bit puzzled because i am gonna loose a lot of good tracks i will not find anymore.
So if you can fix my problem i will be extremely grateful
Xav (xavhan Premium User)
Hi I too have had a playlist vanish from my account, can anyone help with this??
I've just restored two playlists that were recently removed on your account. How's it looking now?
Hi rparedes16- I've just had a look on your account and I can see 24 playlists--can you not see these at all?
Please try signing out and signing back in with your Facebook email/ password. Let me know if you're still unable to access your playlists. In the meantime, a clean reinstall is also definitely worth a try.
Hey ChristopherCee - I've just done some behind-the-scenes maintenance on your account.
Try a quick log out/ log in. You should find those playlists have returned.
Someonew my starred tracks and playlists are gone too, as of clicking on a facebook link today. aprpetnly it linked my account? i tried using this to fix the problem, ( i have a mac) when i went into preferences, there was no option to disconnect from my facebook account..
I would like to use spotify without being connected to facebook, or at least to have my starred songs and infromationg back! When logging in, I tried both facebook information and spotify information, and i get the same thing each time. Please help me split my two accounts so I can have all my old stuff bacl!
PeterE - please get in touch through our contact form on this and we'll help you out.
agreten - I've deleted your duplicate account manually. Try signing in again now (with your username, rather than email address)