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Being charged for Trial offers

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Being charged for Trial offers

Today I have received an email that gives me 2 months of free premium. I then applied for the premium and I didn't have premium on my account. I had to give my billing details again and my account was charged for a whole month. Is there a way to get a refund?

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Hey there @AMKnight!

 

Sorry to hear that you've had trouble with your payment.

 

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



If this solved your issue - Mark it as a solution!
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Marked as solution

Hey there @AMKnight!

 

Sorry to hear that you've had trouble with your payment.

 

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?


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