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Can't access my Premium account bc I closed Facebook

Can't access my Premium account bc I closed Facebook

I have this problem, I pay for a Premium Spotify account but it's linked to my Facebook account, which I closed today. I can't access to my Spotify account unless I re open Facebook and use it from there, which I definetely don't want to do.

 

How can I migrate my account from Facebook log in to regular e-mail log in? I don't want to pay for another account to be Premium, I want my old one back.

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1 Reply

Hey @jnasv,

 

Unfortunately, it's not possible to unlink a Spotify account from a Facebook account if the Spotify account has been created through Facebook. You could create a new Spotify account and then reach out to Spotify Support so they can move all your stuff over to the new account.


Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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