Canceled Spotify, Still Charged

Reply

Canceled Spotify, Still Charged

Music Lover
‎2012-04-08 06:32 PM

I canceled my spotify premium subscription, but I was still charged, what do I do?

14 Replies

Re: Canceled Spotify, Still Charged

Music Lover
‎2012-04-08 07:22 PM

The same thing has happened to me. I cancelled a day before billing and was still billed.

Re: Canceled Spotify, Still Charged

Community Legend
‎2012-04-08 07:23 PM

Ask a refund here: http://www.spotify.com/about-us/contact/

Dancecore streaming everywhere with unlimited 2M/2M mobile 3G network.

Re: Canceled Spotify, Still Charged

Edited
Music Lover
‎2012-04-08 07:27 PM

Where do I go from that link? That's the page I started on and ended up here.

 

*update*

I found it, nevermind. Thanks for the help.

Re: Canceled Spotify, Still Charged

Garage Band
‎2012-04-08 07:28 PM

This seems to happen a lot, which is pretty concerning.

Re: Canceled Spotify, Still Charged

Music Fan
‎2012-07-13 04:13 AM

the exact same thing just happened to me and now I have no money at all.

this is ridiculous, did you get your money back?

Re: Canceled Spotify, Still Charged

Community Manager
‎2012-07-13 06:36 AM

Hi everyone - As these are specific payments queries, it's best to go through our contact form.

 

That way we can confirm security details (no need to post those to a public forum) and address each of your cases individually. 

Re: Canceled Spotify, Still Charged

Music Lover
‎2012-07-13 07:04 AM

Nope. They just gave me the month I "paid" for.

Re: Canceled Spotify, Still Charged

Gig Goer
‎2012-08-08 07:39 PM
I haven't had a sub for probably 2 months and they randomly billed me yesterday. I do not want premium, I just want my $10 back. I'm currently now in debt with my bank because of it. Class action lawsuit anyone?

Re: Canceled Spotify, Still Charged

Spotify Legend
‎2012-08-08 07:42 PM

Kerianeran wrote:
I haven't had a sub for probably 2 months and they randomly billed me yesterday. I do not want premium, I just want my $10 back. I'm currently now in debt with my bank because of it. Class action lawsuit anyone?

I couldn't locate any payment on your account - You'd need to email in via our contact form in order to try and get this resolved. To get in touch, scroll up and click on "About Us" then select "contact form".

-----
Airhorn Enthusiast
SUGGESTED POSTS