Cant change my email address and can't contact Spoitfy.

[maliwan1]

Hi!

I had a spotify premium account which i shared with an ex boyfriend but it saved under his address so we technically shared the same spotify account for a while. I then had to sign up for a new premium account which i sign in through facebook but changed one letter of my email address and now I cant contact them to check my payment methods are correct as i have just recently opened a new account. i would just like to contact them but I have no twitter and i send a help question forgetting that my email address was wrong! please help!

[Maxim · Accepted solution]

Hey @maliwan1,

Spotify Support can be contacted through the following channels:

Contact form: https://support.spotify.com/contact-spotify-anonymous/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.