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Change of country hasn't been accepted

Change of country hasn't been accepted

Hey,

 

I've ust upgraded to Spotify Premium Family, and in so doing changed my country from Ireland to UK. However when I've gone to add family members they haven't been able to access it, due to being in the wrong country.

 

I go back and look at my account to see it's still located in Ireland, and will be another month before I can get it changed across?! Is there any way of speeding that up, as otherwise it's a waste of having the Family subscription if they can't use it.

 

Any help is appreciated!

Reply
3 Replies

Hey there!

 

Please contact the team here. We’ll be happy to let you know what can be done 🙂

 

Have a great day,

Done, thanks!

Hey,

 

Thanks for that 🙂

 

We'll be in touch with you as soon as we can. Thanks for your patience!

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