Change the Facebook account linked to this subscription (premium)

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Change the Facebook account linked to this subscription (premium)

Music Fan

Hi,

I have a premium subscription and I need help to change the facebook account linked to this subscription to another one.

Both are my facebook accounts. It's just that I use the new account and planning on to deactivate the other one.

Any help is appreciated.

 

Thanks,

Jake

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Re: Change the Facebook account linked to this subscription (premium)

Community Legend

There is a DIY method over in this post:

http://community.spotify.com/t5/Newcomers-and-Contribution/Tutorial-How-to-Disconnect-Spotify-from-F...

 

Or if you would prefer someone from Spotify support to do it for you, there is a link to get in touch in that post too. ;) 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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36 Replies

Re: Change the Facebook account linked to this subscription (premium)

Moderator

Hey jakehope, welcome to the Community.

 

I'm afraid it's not possible to change the Facebook profile linked to your Spotify account since yours was originally created though Facebook in the first place. You can set up a new Spotify account with the other profile though and then cancel the subscription on the first, and start anew on the second.

 

If you need help with this, just get in touch using our contact form. Things are a bit more complicated as you've got two Spotify accounts (the other is not linked to any FB profile - so not usable), but I'm sure we could probably sort that out with any problems.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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Re: Change the Facebook account linked to this subscription (premium)

Music Lover

then all the playlist will be lost so not cool.  I want to switch Facebook accounts as well but don't want to have to start over creating playlist :(

Re: Change the Facebook account linked to this subscription (premium)

Edited
Moderator

debbie17 wrote:

then all the playlist will be lost so not cool.  I want to switch Facebook accounts as well but don't want to have to start over creating playlist :(


Your account was originally created via Spotify, so you can switch accounts just in your Preferences (Mac: Spotify > Preferences / Windows: Edit > Preferences). Scroll down to the bottom to disconnect.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

Re: Change the Facebook account linked to this subscription (premium)

Music Lover

Thank you just made the change and got my subscription back

Re: Change the Facebook account linked to this subscription (premium)

Music Fan

Oh man, thanks a ton for that. <3

Re: Change the Facebook account linked to this subscription (premium)

Music Fan

Im surprised that an organisation as revolutionary as spotify could be so dogmatic and bogged down in this area. I know many people at spotify would love/like/hate Mark Zuckerberg and his team at facebook, so It may come as a surprise to some that the facebook system has some flaws and anomalies. For example, I personally had to create a new facebook account for personal use, aside from my original facebok account, because there was a recurring error where no other users could post on my wall. So according to your policy, when i create my new facebook, i cannot merge or switch my subscription to this new facebook account. I have to start all over again. All my playlists. Everything. Because i use an iphone, when I have my spotify premium account logged in (using my old facebook account stil, because of your attitude towards facilitating account switching) I cannot use the facebook app with my new account logged into it because the iphone will only allow one facebook account to be signed it at a time. I have to use browser based Mobile facebook. This sucks. I assume that I am not the only one with think complaint. The reality is that people use different facebook accounts for different reasons. Im sure that Apple and facebook would not like one of their partners refusing to assist their shared client base when it comes to issues that impact on platform or account funcitonality. The party with the most power to rectify the issue is Spotify, by simply allowing users to change their facebook origin account, within limits. e.g. Facebook allows users to change their name on facebook, but there is a limit to how many times and how often. Spotify relies on people expressing themselves and having a choice. Youa re not giving people the choice to change their subscription and are thus devaluing your own product. Daniel (Your CEO) said in his SPOTIFY JOBS video"So what sets spotify apart as a company is really our ambition to constantly challenge everything we do. We are never happy about the way we are doing things and we are constantly thinking about how to do it even better. if you are coming to spotify as an employee its really important that you think about how we can move fast, how we can do things better, and not be satisfied that just because we did it the way we used to do it means that we should continue to do it so". 


Your response to these issues does not coincide with your employers values. Please consider this post.

Re: Change the Facebook account linked to this subscription (premium)

Music Fan
have a problem with my spotify account, the other day when i loged in there was random dudes name signed in, i've tried to connect and disconnect from Facebook many times but its still he's name and not mine. Anyone know what to do?

Re: Change the Facebook account linked to this subscription (premium)

Community Legend

Olemakaroni wrote:
have a problem with my spotify account, the other day when i loged in there was random dudes name signed in, i've tried to connect and disconnect from Facebook many times but its still he's name and not mine. Anyone know what to do?

Hey! Welcome to the community :) 

 

It sounds like it is just some extra data hanging around somewhere. Be sure you have disconnected from his Facebook and then try a quick clean reinstallation of the client and see if that helps. 

 

If your Spotify username is "Olemakaroni" I can confirm when viewing your profile it is not connected to Facebook. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Change the Facebook account linked to this subscription (premium)

Music Lover

Hi, 

 

I joined spotify through my facebook account and now want to unlink it and have a separate spotify ONLY account. In the proccess, I dont want to lose my playlists. Is there any possible way to achieve this?


Many Thanks

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