Contact Spotify Support?

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Contact Spotify Support?

Concert Regular
‎2012-07-10 06:44 PM

How do I contact someone working for Spotify support?

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Re: Contact Spotify Support?

Top Star
‎2015-10-23 02:03 PM

Hey all

 

This topic has dwelled off the original question, if you have an issue please look for a post with the solution to your question or start a new post in the correct board :)

 

If you want to contact support:

 

You can contact support on twitter @SpotifyCares Or you can email Support here.


If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you :)

Support takes 24-48 hours to reply :)

Have A Great Day Guys :)

284 Replies

Re: Contact Spotify Support?

Edited
Spotify Legend
‎2012-07-10 06:46 PM

We're right here. If you wanted to contact us directly, pop over to our contact form. Scroll up, click on "About", and then select "Contact Form" - link: Contact form - Support form

 

- Added link to contact form / hpguru -

-----
Airhorn Enthusiast

Re: Contact Spotify Support?

Music Fan
‎2012-08-26 06:22 PM

Dear , Spotify

 

Excuse me but I absolutely love one direction and I frequently listen to them all the time on spottily and now it wont let me listen to them any more , this has also accured with a Connor Maynard song and it now says I have to upgrade my account to listen to this. I don't no if its just me but I am very annoyed, music should be free for al,l I don't have the money to upgrade, yet I want to listen to good quality music on spotify where as on you tube it buffers all the time so that is why I use spotify, pleases can u stop this thank you

 

Rosie Allan

Re: Contact Spotify Support?

Music Fan
‎2012-08-29 03:42 AM
Jag betalar 99 kronor varje månad till er skit sida men det funkar ju inte!!!! Betala tillbaka tack, innan jag stämmer er.!

Re: Contact Spotify Support?

Music Fan
‎2012-12-12 05:45 PM

Ik kan het contactformulier niet vinden.

Ik wil graag spotifier aanschaffen maar beschik niet over een visa op paypal rekening.

Kan ik ook op een andere manier betalen?

 

Re: Contact Spotify Support?

Community Legend
‎2012-12-12 06:03 PM

The online contact form to talk to the Spotify support team is here.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Contact Spotify Support?

Music Fan
‎2012-12-15 01:43 PM

Could you post the Dutch support number? Cannot find the form to request a number on the Dutch website. Many hoops to jump through to find help.

Re: Contact Spotify Support?

Community Legend
‎2012-12-15 01:45 PM

Spotify don't do telephone support.

You can contact customer services no matter what country you are in by using the online contact form.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Contact Spotify Support?

Music Fan
‎2013-02-13 04:51 AM

Customer service -

 

I thought I cancelled my unlimited service in January and I finally cancelled the service. The service still charged me so I wanted to know if I could get my my money back for Febuary. Thak you

 

Jennifer

Re: Contact Spotify Support?

Community Legend
‎2013-02-13 09:49 AM

JMEClady wrote:

Customer service -

 

I thought I cancelled my unlimited service in January and I finally cancelled the service. The service still charged me so I wanted to know if I could get my my money back for Febuary. Thak you

 

Jennifer


Hey! Welcome to the community :)

You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you further with this.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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