Delete Facebook Account, But Keep Spotify

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Delete Facebook Account, But Keep Spotify

Music Lover
‎2012-12-16 03:12 AM

Having Spotify so tightly linked to a Facebook account is a pain my ass. All I want is to be able to permanently delete my Facebook account but still be able to use Spotify... How do I do this?

10 Replies

Re: Delete Facebook Account, But Keep Spotify

Community Legend
‎2012-12-16 10:54 AM

Hey! Welcome to the community :) 

 

If you created your Spotify account using Facebook then there is no way to seperate your accounts. If you want to remove Facebook, you need to create a new account using your email address (non-Facebook) from the signup page

If you have a subscription or playlists that you would like transfered from one account to another, just drop the customer services team an email using the online contact form.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Delete Facebook Account, But Keep Spotify

Music Lover
‎2012-12-16 09:13 PM

I have the same problem. I've deleted a FB account and now I can't use my Spotify account anymore. 

 

It's an option to create a new account, but here's the question: is it possible to the paid for services from one account to another- that is not connected to f**cking FB? 

 

 

Thanks. 

Re: Delete Facebook Account, But Keep Spotify

Music Lover
‎2012-12-16 09:18 PM

I have created another account with just an email address (by the way, you can't use the same email address you use with Facebook, which is **bleep**ing **bleep**). I have used the online contact form to request getting by subscription and playlist data transferred but they interpretted "transfer" some how as "delete". This is **bleep**ing ridiculous. Who's **bleep**ing idea was it to require Facebook to use Spotify? That **bleep**tard need to be fired.

Re: Delete Facebook Account, But Keep Spotify

Music Fan
‎2014-02-12 08:00 PM

I had the same problem. Except I hadn't seen this post before and I have already deleted my facebook account. I can no longer log in to my old spotify account because my facebook account is deleted. I've set up another premium account I now use, but I am still paying for premium on my old one. Can the services team delete this account? PLEASE? PLEASE?

Re: Delete Facebook Account, But Keep Spotify

Community Legend
‎2014-02-12 08:02 PM

Hey! Welcome to the community :)

You will need to get in touch with the customer services team directly using the online contact form and they will be able to get that done for you @imart12 .

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Delete Facebook Account, But Keep Spotify

Music Fan
‎2015-03-11 06:52 AM

Hi, i've just deleted my facebook account, I had to create a new spotify account, it seems to have less options than before such as this small details as changing my profile picture, i've lost all of my playlists and favorite tracks and the funny thing is: "i'm still being me" but without facebook... but still me... but spotify takes me as if i were a different person, of course i had to use a different email address, which i consider unnecessary but it's weird how "facebook dependant" the service is.

Re: Delete Facebook Account, But Keep Spotify

Music Lover
‎2015-06-23 10:22 PM

I deleted my facebook account in November and did not take into account my Spotify. I have no paid for this service since November with no way of cancelling it because I can't login due to my facebook being deleted.

Re: Delete Facebook Account, But Keep Spotify

Music Fan
‎2015-09-28 08:53 PM

I just want to say that I feel for all you guys on this page.  Unwinding your life from facebook's cold death grip is a nigtmare.  It's dissappointing that Spotify also falls into this category.  The way that they have designed this system and its reliance on facebook for credentials is a huge failure on the product management team.   This was either designed this way on purpose (doubtful) or by accident and ths system is so complex that to fix it would require a huge amount of effort that they do not want to invest in (probable).

 

Spotify as a user I would like to remove myself from facebook and still retain my relationship with Spotify regardless of account type (premium or free user) without losing my playlists, saved music, followings, and general activity.

 

Unfortunately you have failed at this simple request.  Thankfully, there are now many other services out there that are just as comparable to you and easier to use without a facebook account.

 

 

Re: Delete Facebook Account, But Keep Spotify

Music Fan
‎2015-12-01 04:08 PM
I have tried contacting Spotify using the Online Contact Form several times to have my old account transferred to my new account, (due to deleting my facebook) and NO ONE has even assisted me! All they say is to look online for answers. This is ridiculous. So I can't get real assistance but they have no problem taking my money for an account I'm not even using! I am a big fan of Spotify but this just changes my mind about it all together. Poor customer service.
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