Help Wizard

Step 1

NEXT STEP

Electronic payments

Electronic payments

Just got a screen notice that my (apparent) October Electronic payment request had not gone through.  I checked my bank account and have sufficient funds for a monthly payment request and have had for over a few weeks.  The notice did not instruct me on what to at this point.  My suggestion would be to run it through again.

Reply
1 Reply

Hi @seesawseniC, help's here!

 

Make sure that your card meets these requirements: https://support.spotify.com/article/I-cannot-activate-the-30-day-free-trial-credit-debit-card/. If it does, get in contact with your bank to find out why it's being declined.

 

Keep us posted.

 

Anyk17

Suggested posts