Family

[Sam_George_King]

Why does spotify app say the person needs to be in the same country as me when it is?

[crematedman]

@Sam_George_King hey there, sorry to hear you're having this issue - here are some troubleshooting steps:

has either account been used in another country recently?

have you tried re-installing on all devices?

when you go here, does the country say the same location?

https://www.spotify.com/au/account/overview/