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Forgot Password, need to change contact email.

Forgot Password, need to change contact email.

My iphone logged me out yesterday and I don't have my password.  I no longer have access to my comcast email in order to reset my password.  I have emailed customer service, sent a twitter message.  No one will help me reset my contact email.  Can anyone please get ahold of a customer service rep for me. I need my music for work and already mised an entire day today.  Please help.

 

Anthony

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1 Reply

@Tpreviti66

 

If you contact support from your account, the support reply will probably go to the wrong email.

 

Contact support using this alternative contact form so they can help you.

 

https://support.spotify.com/contact-spotify-anonymous/

 

Make sure you are logged out of any Spotify account in your browser when using the contact form or the username and email field will not show up. It is important so that you can enter the information of the account you are having trouble with. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

 

If you get an automated reply email telling you to check the help section or the Community, you need to reply directly to support@spotify.com

 

Support usually replies within 24-48 hours. Don't forget to check your spam folder for responses as they may end up there.

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