Forgot password and cant access email

[Jchladek13]

Hi i cant remember my password and i no longer have access to the email i logged in with

[Bearfootrecords]

Hi @Jchladek13 thanks for posting in the Spotify Community! 

You'll need to reach out to Spotify Care in that case who you can reach through this anonymous contact form. If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.

[Jchladek13]

Hi thanks you for the replie, i tried the link you sent but it asked for a zip code and iam in canada. Any suggestions?

[Bearfootrecords]

Thats unusual, I just followed the anonymous form through and couldn't find anywhere where I was being asked for that sort of information. Could you do a screenshot?

[Jchladek13]

I actually found the canada forum and have been in contact with spotify
thanks for the help

[Jchladek13]

I actually found the canada forum and have been in contact with spotify
thanks for the help