It wont let me make a Spotify with my new email address

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It wont let me make a Spotify with my new email address

Music Fan
‎2013-04-26 05:18 PM

Hi,

 

 

I want to make a new Spotify as my old one is connected with my old email from Facebook however when I try to make one it says my email is in use but when I try to reset password it says that the email is already associated with an account. This is really frustrating and help will be much appreciated as I have emailed the support team and have just got an automated message.

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Re: It wont let me make a Spotify with my new email address

Award Winning Artist
‎2013-04-26 06:45 PM

Hi, and welcome to the community!

 

Can you try responding to that automated message (even if its from no reply)? If you reply to the message directly; someone from Spotify should take a look at it for you.

 

Anthony :)

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