Obtain a Spotify username and password is not sending the E-Mail with Password as announced!

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Obtain a Spotify username and password is not sending the E-Mail with Password as announced!

Music Fan
‎2012-02-10 10:20 AM

Obtain a Spotify username and password

 

Is this Service working, any success of other users in the last few hours or days?

 

regards

2_pad

21 Replies

Re: Obtain a Spotify username and password is not sending the E-Mail with Password as announced!

Moderator
Moderator
‎2012-02-10 10:32 AM

Hey!

 

Don't worry, the password can take up to 48 hours to come through after a request. However, if you ask for a password more than once, it will slow the process and delay you receiving it. 

 

Has it taken longer than this since you put the request in?

 

 

 

-------

Check out how we're doing over @SpotifyStatus

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Re: Obtain a Spotify username and password is not sending the E-Mail with Password as announced!

Music Fan
‎2012-02-26 07:03 PM

Hi,

I also have the same problem and I put in my request three days ago?

 

// Peter

Re: Obtain a Spotify username and password is not sending the E-Mail with Password as announced!

Moderator
Moderator
‎2012-02-27 11:52 AM
PeterW - I've just sent you an email. We should be able to sort it nice and quickly.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Re: Obtain a Spotify username and password is not sending the E-Mail with Password as announced!

Gig Goer
‎2012-03-02 04:52 PM

I just tried to get a new retrieve password email but I cant wait for days to get that email. Normally an email is send within seconds. Can some Spotify dude please help asap.

Re: Obtain a Spotify username and password is not sending the E-Mail with Password as announced!

Moderator
Moderator
‎2012-03-02 05:50 PM
PeterH - Are you after a new password for your Spotify on your computer or for a Sonos device?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Re: Obtain a Spotify username and password is not sending the E-Mail with Password as announced!

Gig Goer
‎2012-03-05 07:34 AM

I was after a pw for my Squeezebox Radio. But it's all good now. waited a couple of hours for the pw email to show but I tried to retrieve a new one by pressing " send new password" and it came instantly.

 

Thanks!

Re: Obtain a Spotify User name and password is not sending the E-Mail with Password as announced!

Gig Goer
‎2012-08-24 10:42 AM

This is ridiculous, I downloaded Spotify two days ago and have bought a new Sonos system which cost me  a lot of money> when I downloaded Spotify I was forced to set up a Facebook account which I did not want, then when I go to use Spotify with my Sonos system it tells me I need a user name and password. Then you go to the log in page and the whole merry annoying process starts again. I have contacted Spotify four times now and not had one reply.

 

Why is some thing that should be so simple made so difficult, can anyone tell me how i obtain a user name and password?

 

Thanks

Re: Obtain a Spotify User name and password is not sending the E-Mail with Password as announced!

Moderator
Moderator
‎2012-08-24 10:54 AM
Vhannon - Just replied to your email. Should sort it for you.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Re: Obtain a Spotify User name and password is not sending the E-Mail with Password as announced!

Gig Goer
‎2012-08-24 11:13 AM

That's sorted it thanks, I can now enjoy my new system.

 

Thanks

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