Premium to Family upgrade - 2nd month in

[_peekay_]

I upgraded my Premium subscription to the Family subscription last month.  

It seems that Spotify hasn't auto-billed this month and my account has gone back to the free option.

How can I contact Spotify to sort this out ??  

Cheers

pk

[timmieschaap · Accepted solution]

Hi! For this case, you can contact Spotify support via this form: https://support.spotify.com/nl/contact-spotify-support/

Keep listening!

[_peekay_]

Thanks timschaap ... appreciate your help ... and ultra-fast too !  

Cheers

pk