Says need premium when I have an account

Reply

Says need premium when I have an account

Music Fan
‎2013-11-05 08:13 PM
I have recently replaced my I phone and it says I need a premium account when I already have one. No problems until I got the new phone
1 Reply

Re: Says need premium when I have an account

Community Legend
‎2013-11-05 09:36 PM

How did you log into Spotify? If you usually use an email address (facebook) and logged in with a username, that would take you to a new account. The other way around will cause this too so log out, and try logging in again to see if everything comes up correctly.

 

If you still have problems, dop a line to spotify using the online contact form and they'll help get this sorted. If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly (even though it says not to) to speed things along.

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

SUGGESTED POSTS