Spotify Premium free trial won't accept my credit card

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Spotify Premium free trial won't accept my credit card

Music Fan
‎2013-06-03 11:29 PM

In order to get the 30 day free trial for Spotify Premium, I needed to enter my credit card information, but when I filled it in, I was told they weren't able to verify my credit card. I don't have any other credit card or billing information registered on Spotify because I've never used anything but Spotify Free. What's wrong?

2 Replies

Re: Spotify Premium free trial won't accept my credit card

Moderator
‎2013-06-04 10:38 AM

Hey there, welcome to the Community.

 

What kind of credit card is it you're using? Does it meet all of the requirements outlined in this FAQ?

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Re: Spotify Premium free trial won't accept my credit card

Community Legend
‎2013-06-04 10:41 AM

Hey! Welcome to the community :) 

 

Does your card meet all of the requirements outlined in this help page

Also, to verify your card exists, Spotify will charge the card $0.00 some banks/issuers block that payment for security reasons meaning the verification fails. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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